At Desi Bouncer, we may collect service fees excluding applicable taxes for confirmed bookings. If at any time you are not satisfied with the quality of service provided, you may contact our customer support through the official helpline or website. The complaint will be reviewed, and Desi Bouncer reserves the right to decide whether a refund should be issued.
Please note, no claims can be made against Desi Bouncer for services or amounts collected beyond the booking fee amount.
In cases where you wrongfully or illegally detain, abuse, or commit any cognizable/non-cognizable offence towards any director, employee, affiliate, agent, or representative of Desi Bouncer, we reserve the right to cancel any ongoing refund process. Any refund in such cases will be forfeited, and we may take further legal action.
All cancellation requests must be made directly to Desi Bouncer.
Cancellation requests must be submitted within 24 hours of booking to qualify for a full refund under the agreed terms.
If cancellation is requested within 48 hours before the scheduled service, the booking fee will be forfeited.
In unavoidable circumstances, cancellation requests made at least 14 hours before service may be eligible for rescheduling within 3 months, at the discretion of Desi Bouncer.
If rescheduling is not done within 3 months, the charges may be forfeited.
Refunds will only be issued if the cancellation request is made within 24 hours of booking confirmation.
For rejected or non-activated services due to the sole responsibility of Desi Bouncer, refunds will be credited within 7–10 working days via the original payment method.
No refund requests will be accepted after 25 days from the date of payment clearance for advance renewals.
For Activated Services:
Refunds will be processed as follows:
Deduction of the amount for services already consumed.
Deduction of 30% cancellation charges plus applicable taxes.
Deduction of any bonus amounts given.
No refunds will be issued after the scheduled service is completed.
Refunds for card or net banking payments will be credited back to the same account. Refunds for other payment methods will be processed via cheque.